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Industry > Hospitality |
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| One of the key problems faced by the Hospitality industry today
is Distribution. Rooms are perishable inventory and every unsold room
represents loss of a potential revenue making opportunity. This is caused
primarily on account of ineffective or limited hotel room distribution
opportunities. It is obvious that the industry needs improved means of
distributing its inventory and greater access to distribution sources. In a bid
to improve its distribution, the hotel industry uses a host of intermediaries
to help them in their distribution. This comes at a price; for example, the use
of intermediaries causes problems such as loss of brand image and reduced
revenues. |
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| However, distribution and room occupancy is only one
facet of the challenges faced by the industry. |
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| For a business that is extremely customer oriented, the key is to
provide the hospitality industry with powerful integrated solutions that enable
improved guest experiences, a more effective staff, and enhanced operations
control. |
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| At Techno Brain, we are committed to delivering hospitality
solutions that can help give your company a competitive edge. The solutions are
based on a combination of innovative technology and domain experience, to help
deliver the cutting edge that takes the business to the next level and
differentiate it from competition.
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| Our knowledge of the industry's best practices and our expertise
in leading technologies help us provide a road map on how to quickly harness
the latest technologies and give your business the cutting edge. |
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| These solutions help transform your property into an enterprise
that is characterized by high performance and innovation by: |
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Streamlining of operations at all functional levels |
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Providing a single source end-to-end technology solution, with focus on ease of
use and simplicity of management for the end user |
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Improving the flow of information and transaction
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Empowering employees to make correct and faster decisions |
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Increasing customer service and loyalty |
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| Our initiatives at driving efficiencies in this sector are: |
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Direct Marketing Solution - enabling better customer service,
CRM & lower marketing costs
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Central Reservation Solution – enabling easier customer access
to for reservations, improved occupancy forecasts and effective sales plans |
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| Point of Sale Solution – enabling faster order
capture, accurate billing and efficient settlement |
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| e Hotel Solution – leveraging the Internet to
enable an online reservation module that is integrated with the central
reservation system (CRS) so that hotel administrators can manage room inventory
and tariff through the single point interface of the CRS |
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| At Techno Brain, our solutions are based on the understanding
that technology is well delivered when at various touch points, the business
user has simplified and relevant information available at the right time to
enhance and add value to the total guest experience, ensuring repeat business
and winning customer loyalty.
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